SHIPPING & RETURNS

BEFORE WE START HERE ARE THE THREE MOST IMPORTANT THINGS TO KNOW ABOUT OUR SHIPPING…

Shipping

  • STANDARD SHIPPING is $9.95 AUD

Delivery Rates & Services

  • We aim to process your order within 1 – 2 days of it being placed.
  • Deliveries on purchase orders will usually be dispatched within 7-10 business days.

  • Orders will be sent out via Australia Post and a tracking number will be sent to your email

  • MSA only ships orders Monday to Friday, during office hours (9am – 5pm), and does not operate on public holidays.

  • PLEASE NOTE: During HOLIDAY PERIODS orders may take longer to process than usual. Please allow up to 5 – 7 business days for dispatch.

  • *Please note that these are estimated delivery times only, therefore MSA is not guaranteeing delivery dates. All packages are dispatched from our store.

Returns

*FREE RETURNS WITHIN 14 DAYS

  • Please note: we do not offer free returns on SALE items and customers are responsible for the cost of returning SALE items for refund.
  • After we receive your item, our team of professionals will inspect it and process your refund.

  • The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement

  • If you have any further questions please email us at hello@missspecsappeal.com.au